Join our team at Caribe Federal!
At Caribe Federal we enjoy offering a high quality and personalized service to our members. We invite you to join us.
Below you will see the vacancies available at this time. You can send your resume by email to recursos.humanos@caribefederal.com, indicating which vacancy you are applying for. Caribe Federal is an equal opportunity employer.
CFCU is looking for a:
Receptionist
Summary of Duties and Responsibilities:
- Welcomes visitors by greeting them promptly and professionally, in person or on the telephone, assist members by answering and/or referring inquiries.
- Keep control of reception area and assign visitors to the corresponding service representative.
- Answer telephone calls by disseminating, coordinating and/or resolving inquiries.
- Maintain appropriate use and control of the telecommunication system by following adequate instructions for telephone, computer, and console operation guides.
- Distributes member checks, which have been issued by the branch personally, or by mail.
- Maintain a safe, organized and clean reception area.
- Submits all required reports, assigned by supervisor.
- Prepare outgoing mail for delivery.
- Maintain adequate records, related to correspondence, and issued checks.
- Answer products and services questions and/or suggest information about products and services.
- Complete special requests, such as providing account balances, cashed checks, among others, personally or by phone.
- Perform other administrative and/or clerical duties, as needed, such as filing, photocopying, among others.
- Stays informed on company policies and procedures affecting job duties and responsibilities and complies with by-laws and regulations affecting the organization.
- Completes and maintains all related reports and records, as required by the organization, and attends meetings as required.
- Fulfill regulatory compliance and credit union policies and regulations.
- Follow applicable procedures for all job duties assigned by supervisor.
- Employees shall also perform such other related duties and services, as required.
- Participates in education, coaching and/or training activities, as needed.
Teller (Part Time)
Summary of Duties and Responsibilities:
- Greet and assist members in a professional and accurate manner.
- Perform account services or special requests to members, such as providing account balances, receiving deposits and/or loan payments; processing transfers; exchanging checks; withdrawals; money orders, among other transactions.
- Verify amounts and/or available balances; confirm proper check endorsement and signature, before processing the transaction.
- Promote and cross-sell other bank products by answering inquiries or informing partners of new services and products ascertaining customer needs, and/or by guiding partners to branch adequate representatives.
- Reconciles cash drawer at the end of the shift and compare totaled amounts with proper proof sheet; report any discrepancies to supervisor, as needed.
- Responsible for counting and packing currency and coins; reconciling loan coupons and other transactions; verify excess cash and mutilated currency; maintain an adequate cash and currency supply.
- Ensure a clean, organized and properly supplied area.
- Properly respond members’ requests, problems, and/or complaints, and/or direct them to the proper personnel for specific information and assistance.
- Provide routine information on credit union services and/or policies, including eligibility for membership, types of credit union accounts, interest rates, and dividend rates, among others.
- Complies with bank operations and security procedures by participating in all dual-control functions.
- Stay informed on all company policies and procedures affecting job duties and responsibilities; complies with by-laws, regulations and procedures affecting the organization.
- Participates in education, coaching and/or training activities, as needed.
- Perform such other related duties and services assigned, as negotiated with supervisor
Education and/or Experience:
This job requires associate degree or equivalent from two-year College or technical school; or six months to one-year related experience or equivalent combination of education and experience. Additionally, this position requires the following:
- Knowledge and ability to work as a teller.
- Consumer credit administration and/or banking knowledge experience.
