¡Únete al equipo de Caribe Federal!
En Caribe Federal disfrutamos el ofrecer un servicio de calidad y personalizado a nuestros socios. Te invitamos a que te unas a nosotros. A continuación podrás ver las vacantes disponibles en este momento.
Puedes enviar tu resumé por correo electrónico a recursos.humanos@caribefederal.com, indicando a cuál vacante estás solicitando. Caribe Federal es un patrono con igualdad de oportunidades.
Plazas Disponibles:
Collections Specialist
Summary of Duties and Responsibilities:
- Provide every member with a service that demonstrates respect and knowledge, in a manner that makes the member feel welcome and shows that their business is appreciated.
- Handle the collection of delinquent loans in compliance with collection policy.
- Follows up and processes payments received.
- Maintain a detailed written record of all communications made regarding delinquency.
- Review and recommend all accounts that are to be written off in accordance with the charge off policy.
- Serves members with problems and doubts on loans and MasterCard.
- Keeps informed on company policies and procedures affecting job duties and responsibilities and complies with by-laws and regulations affecting the organization.
- Completes and maintains all related reports and records as required by the organization, and attends meetings as required.
- Participates in education, coaching and training activities as needed.
- Employees shall also perform such other related duties and services as the supervisor may assign.
Education and/or Experience:
This job requires a Bachelor degree in Business Administration or equivalent education from four-year college or technical school Additionally, this position requires the following:
- Overall knowledge of financial institutions department operations, products, and services
- Consumer credit administration and/or banking knowledge experience
- Broad knowledge of financial institutions loan and credit principles and procedures.
- Knowledge of consumer credit administration
- Knowledge in E-Oscar
- Knowledge in vehicle repossession procedure
- Ability to deal directly with members by phone or personally.
Teller (Part Time)
Summary of Duties and Responsibilities:
- Greet and assist members in a professional and accurate manner.
- Perform account services or special requests to members, such as providing account balances, receiving deposits and/or loan payments; processing transfers; exchanging checks; withdrawals; money orders, among other transactions.
- Verify amounts and/or available balances; confirm proper check endorsement and signature, before processing the transaction.
- Promote and cross-sell other bank products by answering inquiries or informing partners of new services and products ascertaining customer needs, and/or by guiding partners to branch adequate representatives.
- Reconciles cash drawer at the end of the shift and compare totaled amounts with proper proof sheet; report any discrepancies to supervisor, as needed.
- Responsible for counting and packing currency and coins; reconciling loan coupons and other transactions; verify excess cash and mutilated currency; maintain an adequate cash and currency supply.
- Ensure a clean, organized and properly supplied area.
- Properly respond members’ requests, problems, and/or complaints, and/or direct them to the proper personnel for specific information and assistance.
- Provide routine information on credit union services and/or policies, including eligibility for membership, types of credit union accounts, interest rates, and dividend rates, among others.
- Complies with bank operations and security procedures by participating in all dual-control functions.
- Stay informed on all company policies and procedures affecting job duties and responsibilities; complies with by-laws, regulations and procedures affecting the organization.
- Participates in education, coaching and/or training activities, as needed.
- Perform such other related duties and services assigned, as negotiated with supervisor
Education and/or Experience:
This job requires associate degree or equivalent from two-year College or technical school; or six months to one-year related experience or equivalent combination of education and experience. Additionally, this position requires the following:
- Knowledge and ability to work as a teller.
- Consumer credit administration and/or banking knowledge experience.
