Report a Stolen Card

Problems with your mastercard®

Caribe Federal Credit Union and mastercard®, for security reasons, are constantly monitoring transactions and if we notice any suspicious act, it is possible that, for prevention, your card will be blocked. Therefore, if you are going to travel outside of Puerto Rico, you should notify it, in order to avoid your card being blocked for security reasons.

If you need to notify any other situation or inconvenience you can report it to the following contacts:

SituationPhone Number
Problemas usando la tarjeta (Posiblemente fue bloqueada por seguridad).787-641-1054 / 787-641-1084
Tarjeta Perdida787-751-0786
Tarjeta Perdida787-474-5151

Skip to content