PHONE

787-474-5151

ROUTING NUMBER

221581696

Report a Stolen Card
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How does Tele Caribe work?

How to use the system? Next, we will take you step by step.

  • Dial the corresponding phone number:
  • Puerto Rico Metropolitan Area - Call (787) 759-8383
  • Puerto Rico outside the Metropolitan area - Call 1-800-981-5288
  • United States - Call 1-877-982-3288
  • When prompted, enter your membership number and press the pound symbol (#) key. Then enter your PIN.
  • When prompted, enter any of the options on the Partner Main Menu:
  • Press '1' for account information
  • Press '2' for transfers and payments
  • Press '3' for all balances and tax information
  • Press '4' for any other information

The Tele Caribe system will offer you additional instructions according to the transaction that you want to do. If you need to hear the options again press the star key (*).

MAINTENANCE NOTICE

This coming Saturday, August 23, we will be performing maintenance on our telephone system, which will cause a service interruption from 5:00 p.m. until approximately 3:00 a.m. on Sunday, August 24. During this time, the TeleCaribe phone number 787-759-8383 will be unavailable; however, you may contact us through the numbers 1-800-981-5288 and 1-877-982-3288.