Oportunidades de Empleo

¡Únete al equipo de Caribe Federal!

En Caribe Federal disfrutamos el ofrecer un servicio de calidad y personalizado a nuestros socios. Te invitamos a que te unas a nosotros. A continuación podrás ver las vacantes disponibles en este momento.

Puedes enviar tu resumé por correo electrónico a recursos.humanos@caribefederal.com, indicando a cuál vacante estás solicitando. Caribe Federal es un patrono con igualdad de oportunidades.

Plazas Disponibles:

Receptionist

Duties & Responsibilities

  • Welcomes visitors by greeting them promptly and professionally, in person or on the telephone, assist members by answering and/or referring inquiries.
  • Keep control of reception area and assign visitors to the corresponding service representative.
  • Answer telephone calls by disseminating, coordinating and/or resolving inquiries.
  • Maintain appropriate use and control of the telecommunication system by following adequate instructions for telephone, computer, and console operation guides.
  • Distributes member checks, which have been issued by the branch personally, or by mail.
  • Maintain a safe, organized and clean reception area.
  • Submits all required reports, assigned by supervisor.
  • Prepare outgoing mail for delivery.
  • Maintain adequate records, related to correspondence, and issued checks.
  • Answer products and services questions and/or suggest information about products and services.
  • Complete special requests, such as providing account balances, cashed checks, among others, personally or by phone.
  • Perform other administrative and/or clerical duties, as needed, such as filing, photocopying, among others.
  • Stays informed on company policies and procedures affecting job duties and responsibilities and complies with by-laws and regulations affecting the organization.
  • Completes and maintains all related reports and records, as required by the organization, and attends meetings as required.
  • Fulfill regulatory compliance and credit union policies and regulations.
  • Follow applicable procedures for all job duties assigned by supervisor.
  • Employees shall also perform such other related duties and services, as required.
  • Participates in education, coaching and/or training activities, as needed.

Education and/or Experience:

This job requires a Bachelor degree in Business Administration or equivalent education from four-year college or technical school Additionally, this position requires the following:

  • Overall knowledge of financial institutions department operations, products, and services
  • Consumer credit administration and/or banking knowledge experience
  • Broad knowledge of financial institutions loan and credit principles and procedures.
  • Knowledge of consumer credit administration
  • Knowledge in E-Oscar
  • Knowledge in vehicle repossession procedure
  • Ability to deal directly with members by phone or personally.

Teller

Summary of Duties and Responsibilities:

  • Greet and assist members in a professional and accurate manner.
  • Perform account services or special requests to members, such as providing account balances, receiving deposits and/or loan payments; processing transfers; exchanging checks; withdrawals; money orders, among other transactions.
  • Verify amounts and/or available balances; confirm proper check endorsement and signature, before processing the transaction.
  • Promote and cross-sell other bank products by answering inquiries or informing partners of new services and products ascertaining customer needs, and/or by guiding partners to branch adequate representatives.
  • Reconciles cash drawer at the end of the shift and compare totaled amounts with proper proof sheet; report any discrepancies to supervisor, as needed.
  • Responsible for counting and packing currency and coins; reconciling loan coupons and other transactions; verify excess cash and mutilated currency; maintain an adequate cash and currency supply.
  • Ensure a clean, organized and properly supplied area.
  • Properly respond members’ requests, problems, and/or complaints, and/or direct them to the proper personnel for specific information and assistance.
  • Provide routine information on credit union services and/or policies, including eligibility for membership, types of credit union accounts, interest rates, and dividend rates, among others.
  • Complies with bank operations and security procedures by participating in all dual-control functions.
  • Stay informed on all company policies and procedures affecting job duties and responsibilities; complies with by-laws, regulations and procedures affecting the organization.
  • Participates in education, coaching and/or training activities, as needed.
  • Perform such other related duties and services assigned, as negotiated with supervisor

Education and/or Experience:

This job requires associate degree or equivalent from two-year College or technical school; or six months to one-year related experience or equivalent combination of education and experience. Additionally, this position requires the following:

  • Knowledge and ability to work as a teller.
  • Consumer credit administration and/or banking knowledge experience.
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